Find answers to common questions about our pet sitting and boarding services. Helping you make informed decisions. FAQ FAQ FAQ FAQ What times are you open? SUNDAY 7:00am – 9:00pm MONDAY 6:00am – 9:00pm TUESDAY 6:00am – 9:00pm WEDNESDAY 6:00am – 9:00pm THURSDAY 6:00am – 9:00pm FRIDAY 6:00am – 9:00pm SATURDAY 7:00am – 9:00pm *Available to Contact 24/7 Where are you located? We provide pet care services both at clients’ homes and through boarding at our animal care specialists’ homes. We serve areas throughout Houston’s Inner Loop, Cypress, and surrounding areas, including (but not limited to): Inner Loop: Greater Heights, Lazybrook/Timbergrove, Oak Forest/Garden Oaks, Montrose, Museum District, Rice Village, Downtown, Midtown, River Oaks, Upper Kirby, Shady Acres Cypress & Surrounding Areas: Cypress, Bridgeland, Barker Cypress, Bear Creek/Copperfield, Lone Oaks Village, Canyon Lakes West, Cypress Springs, North Glen, Cypress Meadows, Towne Lake, Cypress Creek Lakes, Blackhorse Ranch South, Coles Crossing Other Areas: Bellaire, Hunter Creek Village, Woodland Heights, Katy, Sugarland Are your care specialists trained and certified? Yes, all of our care providers are certified in Pet CPR and Pet First Aid. Is a Consultation required? Yes, we require all new clients to schedule a free 30-minute in-home consultation before starting any pet care services. If you're unable to schedule one in advance or need a same-day booking, please contact us directly. In those cases, we’ll set up a quick phone or video call to review our pet care contract and go over the important details. Same-day bookings may be accommodated based on availability. To learn more about our Consultations, please click here or visit our Consultation page. What are your prices? For more information regarding our prices, please visit our rates page or click here. Possible reductions or variations may apply based on the pet type, number of pets, maintenance needs, and distance. Please click here to fill out our free custom quote form or contact us for an exact quote. What are the pet sitting services that you offer? For detailed information on our services, please visit our Rates, Service Descriptions, and Additional Services pages. We offer a variety of pet care services, including: Consultations Pet sitting visits (15, 30, 45, or 60 minutes) Daycare packages (3 to 8 hours) Boarding & overnight stays Pet taxi services (pick-up and/or drop-off) Baths, dry shampoo & brushing, and teeth brushing Photography packages (basic & deluxe) Do you offer pet training? While we’re not certified dog trainers, we are pet CPR and First Aid certified and have completed education in pet behavior. We’re experienced in reinforcing positive habits like leash manners, crate training, and basic commands—all using gentle, fear-free methods. Training is offered as an add-on service and is always approached on a case-by-case basis, depending on your pet’s comfort and needs. If a pet is showing signs of stress or anxiety, we’ll adjust our approach to ensure they feel safe and supported. Please feel free to reach out if you’re curious whether training is a good fit for your pet! Do you charge for a key drop off or key pick up? We’re happy to pick up keys at no cost during your initial consultation. If key pick-up or drop-off is needed outside of this visit, a small fee may apply based on mileage. However, if keys are left with a front desk or concierge for us to collect during a scheduled visit, no fee will be charged. Fees only apply when we make a separate trip solely for key exchange. What do you need from me for home access? We’re happy to work with whatever access method makes you feel most comfortable. During your consultation, we’ll gather any details we need to ensure smooth and secure entry. If you'd like us to use a specific door, garage code, or lockbox, just let us know how to both unlock and re-secure it properly. You’re also welcome to provide a key during the consultation, or arrange for key pick-up/drop-off through a concierge or front desk if you live in an apartment. Our goal is to make home access as simple, safe, and stress-free as possible—for both you and your pets. *If a separate trip is needed solely to pick up a key after the consultation, a small additional fee may apply. Will I have the same sitter every time I'm away? We pride ourselves on offering consistent, personalized care with a small, trusted team your pets can truly get to know and feel comfortable with. Since our team is intentionally small, most clients see the same familiar sitter each time. At your consultation, you’ll meet the sitter(s) scheduled for your pet’s care. If anything changes, we’ll always keep you informed and make sure your pet is cared for by someone they know and trust. If you have a preferred sitter, you’re more than welcome to request them—we’ll always do our best to accommodate your request based on availability. Can I check in while I'm away? Absolutely! You’re welcome to check in anytime. We’re available 24/7 and will get back to you as soon as possible. While it’s not required, we always love hearing from you while you're away. That said, no need to worry, we provide regular updates no matter what, so you’ll always know how your pet is doing. Is tipping allowed or expected? Tipping is always appreciated but never expected. We’ve thoughtfully designed our pricing to be fair for both you and our team, so there’s absolutely no pressure to tip, just your trust and support means the world to us! What sets you apart from other pet businesses? We believe great care is measured in trust, time, and heart, not profit margins. Here’s what that looks like in practice: Pet-first, always. We make every decision based on what’s best for your pet’s health and happiness, not what’s easiest or most profitable. We don’t charge extra for administering medications, and we never cut corners. Our actions reflect our dedication, because your pets are the reason we love what we do. Your walk is a real walk. Unlike many companies, we start the clock when paws hit the pavement not when we’re parking, chatting with the front desk, or taking the elevator. If your dog needs a little extra time to potty or decompress, we’re happy to give it without charging an additional fee. We value your pet’s well-being over the clock. Never rushed. After the walk, we towel paws (if needed), refresh water, give treats (with your approval), feed meals, and offer a few minutes of indoor play or cuddle time. We’d rather stay a little longer than leave your pet’s needs unmet. Small team, familiar faces. As a small business, you and your pets will see the same trusted sitters each time. That consistency builds real bonds and reduces stress. We adapt to whatever role your pet needs, whether that’s a source of comfort, companionship, or stability. We provide care that ensures they feel safe, supported, and cared for while you’re away. 24/7 communication. You’re always welcome to text or call us anytime. We provide clear, photo-filled updates and respond quickly if you have any questions or concerns. Training & safety focused. We’re certified in Pet First Aid & CPR, educated in fear-free handling, and trained in basic behavioral techniques. If your pet needs extra support, we’re here to help with a calm, compassionate approach. Transparent, fair pricing. No hidden fees. Everything is clearly communicated in advance. We even offer a 10% discount on certain non-major holidays as a thank-you to our amazing pet parents. Experienced with pets of all kinds. We have hands-on experience with exotic pets, senior pets, and those with disabilities or special medical needs. We welcome all breeds, no restrictions here. In short: We go above and beyond because we genuinely see your pets as family. When you book with us, you're choosing care that’s consistent, reliable, and truly centered on your pet’s comfort and well-being. Am I able to contact you or book outside of business hours? Yes, we are available 24/7 for inquiries. If you contact us outside of our regular business hours, we will do our best to respond as quickly as possible or answer your call if we are available. Depending on availability, we can sometimes accommodate pet care services outside of regular business hours. Please contact us for further details. How do I schedule a pet sitting service? We offer a variety of booking options! 1.) To book a visit for your pet, please fill out our booking form by clicking here. 2.) We also offer booking options through email, text, call, or in-person. Our phone number is 832-290-7182, and our email is weheartpets.tx@gmail.com Can I meet the pet sitter before booking? Yes! Our complimentary consultation gives you the opportunity to meet the pet sitter(s), ask questions, and ensure it’s a great fit before booking any services. How far in advance should I book? We don’t have a strict booking window, but the earlier you reach out, the better! Booking in advance gives us the best chance to guarantee availability for your dates. While we do our best to accommodate last-minute and same-day requests, we kindly ask for your understanding that we may book up quickly, especially during busy times, as we always honor our existing commitments. Do you offer same day bookings? Yes, if we have open slots, we are happy to accommodate same-day bookings. However, we recommend booking at least 24 hours in advance to ensure you secure your preferred time slot and to ensure that we have availability. Am I able to book on a holiday? Absolutely! We’re open on national holidays and are happy to provide pet services. While many places charge extra on special days like Mother's Day, Father's Day, and Black Friday, we prefer to offer a 10% discount on all visits as a way to give back to our amazing pet parents. For all major national holidays, we charge a $20 holiday fee per day to account for the added demand and time commitment. National Holidays with Additional Charges: New Year’s Day Martin Luther King Jr. Day Valentine’s Day Presidents' Day Easter Sunday Memorial Day Juneteenth Independence Day / 4th of July Labor Day Columbus Day / Indigenous Peoples' Day Halloween Veterans Day Thanksgiving Day Christmas Eve Christmas Day New Year’s Eve Do you have prior experience with caring for pets? All of our care specialists have over 5 years of experience in pet care, as well as training in pet behavior. We are a team of dedicated animal lovers committed to providing the highest level of care for your pets. Do you take care of exotic pets? Yes! We love caring for all types of pets! We take care of birds, ferrets, sugar gliders, turtles, rabbits, snakes, bearded dragons, hedgehogs, chinchillas, mice, rats, and various other kinds. We have 5+ years of experience with exotic pet care and love for our exotics. One of the We Heart Pets owners is a proud ferret mom, while the other is a proud parakeet mom. Please contact us if you have any questions. Do you have breed restrictions? No, we do not have breed restrictions. We gladly welcome a variety of breeds, including but not limited to Pitbulls, Boxers, German Shepherds, Great Danes, Doberman Pinschers, and more. One of the We Heart Pets owners is a devoted mom to a German Shepherd/Husky, while the other has both love and years of experience with breeds often subject to restrictions. Please contact us for further details. Do you have experience with pets who are disabled or require extra care? Our team has experience caring for pets with a wide range of special needs—including but not limited to: disabled, elderly, blind, deaf, and pets with chronic illnesses. We take a thoughtful, gentle approach and adapt to each pet’s unique needs, whether that means helping with mobility, offering extra comfort, or administering medications (always free of charge). It’s our priority to ensure every pet feels safe, comfortable, and fully cared for during their time with us. What if my pet is shy, anxious, or reactive? We understand that some pets need more than just basic care. They also need extra patience, empathy, and understanding. Whether your pet is shy, anxious, or reactive, we’re here to support them with gentle, personalized care every step of the way. Here’s what we do to help your pet feel safe, understood, and at ease: Meet-and-greet “warm-ups.” Whenever possible, we schedule 1 or 2 short drop-in visits (same day or same week) before your trip. These visits give your pet time to sniff us out, hear our voices, and start building trust at their own pace. Fear-free, pet-paced care. We read body language and move at your pet’s speed. This includes offering space, quiet reassurance, calming techniques, or anxiety chews/meds (administered at no extra charge) to help them settle. Reactive pets. • Mild reactivity: Things like barking at the door, pulling on leash, or reacting to certain triggers (like other dogs or strangers) can often be managed with proper technique and awareness. • Behavior assessment: During the consultation, we’ll gently observe your pet’s behavior and discuss any known triggers or concerns with you. • More intense reactivity: If a pet’s behavior could potentially lead to harm (to themselves or to others), we may recommend working in coordination with a certified trainer. In some cases, we may suggest pausing services until it's safe to proceed. • Transparency: Any extra time, care, or specialized equipment will always be discussed and quoted ahead of time. Any additional time or specialized equipment needed will be discussed and quoted ahead of time. Our priority is always safety, for your pets and our team. Open communication. The more we know, the better we can help, so please tell us about any known anxieties or triggers your pet may have (thunderstorms, separation, vet visits, etc.). We’ll keep you updated on what we observe and check in about next steps if anything new pops up. Will I receive updates about how my pet is doing while I’m away? Yes, after every visit is completed, we provide personalized updates with information on how the visit went, as well as photos taken of your pets during the visit. We will be available to contact 24/7 if there are any concerns, questions, or additional instructions for your pet's visit with us. Does my pet need to be vaccinated or fixed? To ensure the health and safety of all pets in our care, we require that your pet is up to date on their vaccinations. However, spaying or neutering is not required, we’re happy to care for both fixed and unfixed pets. What happens in case of an emergency or if my pet gets sick while I am away? Before any pet care begins, we collect an emergency authorization form and your preferred vet information. In the rare event of an emergency, we’ll act quickly to get your pet the care they need—either at your preferred vet or the nearest available clinic or emergency hospital. While we do not cover veterinary costs, your pet’s health and safety are always our top priority. If we can’t reach you right away, we’ll contact your listed emergency contact and make the best possible decisions to protect your pet. If your pet becomes sick during our care, we’ll notify you immediately, monitor their symptoms closely, and respond thoughtfully based on the situation. Where can I find your policies? Please click here or visit the bottom of our rates page to view our policies. What is your cancellation policy? We kindly ask for advance notice if you need to cancel or reschedule your booking. This helps us manage our schedule and offer care to other pet families in need. Standard Visits: Cancellations made within 24 hours or less will incur a $15 fee. Boarding and Overnight Visits: Cancellations made within 48 hours or less will incur a $50 fee. What is your policy on administrating medication? We're happy to administer medication at no additional cost. To provide the best care possible, we ask that you please inform us of your pet’s specific needs, medication history, and any important details before booking. This includes where medications are stored, any known allergies or adverse reactions, and special instructions (such as if medication must be given with food or at certain times). For more information, please contact us. Book now

Our clients love us, and we love them! Share your experience with We Heart Pets. Share your experience with us How did you hear about us? * Search engine (Google, Bing, Etc.) Social media (Tiktok, Instagram, Etc.) Word of mouth Referral Flyer Business Card Other (Please specify in the textbox below) Please rate your overall satisfaction with our services Very dissatisfied A bit dissatisfied Pretty satisfied Satisfied Very satisfied What can we do to improve? Any questions, comments, concerns: Submit Thanks for sharing We always strive to improve and we appreciate your feedback. Please let us know if there is anything we can do to improve your experience with us.

Keep your pets engaged and cared for with our affordable and specialized daycare packages. Minimum 3-hour stay and maximum 8-hour stay. Daycare provided at the Pet Parent’s home or at an Animal Care Specialist's home. $15/hr for 1-2 pets Additional Charge of $10 per pet for 3 or more pets. This charge will be added to the total payment and is not an additional hourly charge. $5 Pickup charge and $5 Drop off charge (if needed) $10-15 charge for both Pickup/Drop off (based on distance). Book now

Book a free consultation to discuss your pet sitting and overnight boarding needs. The First Steps Book now 1.) Free Consultation At We Heart Pets, we are dedicated to providing the best care for all of our pets and pet parents. To ensure every pet receives a personalized experience that meets all of their needs, we require new clients to schedule a free 30-minute in-home consultation. As pet parents ourselves, we completely understand that the pets we care for are more than just "pets," they're family. Our detailed and attentive care shows how much we value that bond. If scheduling a consultation isn’t possible before your first visit, or if you require same-day booking, please reach out to us. In these situations, we’ll arrange a brief phone or video call to review our pet care contract and gather the essential details for your visit. We are also able to accommodate same-day bookings if we have availability. 2.) What to expect during the Consultation We'll visit your home for a 30-minute session to: Meet you and your pets in their home environment. Collect detailed notes about your pet’s routine, behaviors, medical history, and all of their specific care needs. Take photos of essential items like bowls, leashes, food locations, and litter boxes. Familiarize ourselves with both you and your pet(s)' needs and routine. Discuss home access details and care instructions. Answer your questions and ensure we’re fully prepared to care for your pet. Review our pet care agreement and, if you're ready, complete it together on-site. *Medication administration is always included at no extra cost. 3.) Need same-day booking? If you’re unable to schedule a Consultation before your first visit or need urgent care, we’re happy to accommodate same-day requests when we have availability. For first-time visits without a prior in-person Consultation: A minimum 30-minute visit is required to ensure proper care (This requirement gives our animal care specialists time to locate any essential pet items such as bowls and litter, as well as administering medication if needed.) We’ll schedule a brief phone or video call to go over your pet’s needs and our forms. We require our Pet Agreement form to be signed before the first visit begins. We kindly request photos of all essential items (bowls, leashes, etc.) to be sent to us via email or phone before the visit begins. 4.) What we need before care begins: To ensure the safety and well-being of all pets in our care, we require: Up-to-date rabies vaccination records for each pet. A signed Pet Agreement Form and Emergency Authorization Form, in case urgent care is ever needed. 5.) Contact Us: Have questions or need help scheduling your free consultation? We are available to contact 24/7. Please feel free to reach out with any questions. We are more than happy to help, and we will get back to you as soon as possible! Phone: 832-290-7182 Email: weheartpets.tx@gmail.com We look forward to meeting you and your pets! Book now

Beyond sitting and boarding, we offer grooming, pet taxi, teeth brushing, photography, and other services to pamper your pets. Additional Services We offer a variety of additional services that can be added to your pet’s visit if requested and purchased. Our additional services include (but are not limited to): Pet pick up and/or Pet drop off Baths Dry shampoo/brushing Teeth brush Photography (basic package) Photography (deluxe package) Book now *Prices will vary depending on which additional services are added on and for the quantity of pets Our phone number is 832-290-7182, and our email is weheartpets.tx@gmail.com We are more than happy to answer any questions you have!

Easily request a pet sitting service with We Heart Pets. Our trusted caregivers provide personalized pet care in the comfort of your home. Serving Houston, TX. Request a Service First and Last name* Phone Number Email Address* Address* What Services are you interested in booking?* Consultation 15-Minute Visit 30-Minute Visit 45-Minute Visit 60-Minute Visit Pet Daycare Overnight Visit or Boarding Additional Services If you are interested in adding on any Additional Services, please select all of the services you would like to add. Pet Taxi Bath Dry Shampoo/Brushing Teeth Brush Photography (Basic Package) Photography (Deluxe Package) Pet Details (Quantity, Names, Breeds/Types): Additional Information or Requests: Please specify the Dates and Times you would like to request for your service: How did you hear about us? Submit

Explore our competitive pricing for pet sitting and boarding services in Houston. Quality care for your pets at budget-friendly rates. Our Services Book now Read More 30-Minute Consultation: Free New Client Requirement 15-Minute Visit: $20 for dogs, $15 for cats The Short and Sweet Pet Retreat Read More *Possible reductions or variations based on pet type, number, maintenance needs, and distance 30-Minute Visit: $30 for dogs, $25 for cats Read More Half of an Hour of prioritizing Your Pet's Health and Happiness *Possible reductions or variations based on pet type, number, maintenance needs, and distance 45-Minute Visit: $40 for dogs, $35 for cats Quality time and Quality Care Read More *Possible reductions or variations based on pet type, number, maintenance needs, and distance 60-Minute Visit: $50 for dogs, $40 for cats Read More Your Pet's Perfect Hour: Tailored Services for Every Need *Possible reductions or variations based on pet type, number, maintenance needs, and distance Daycare Package Enjoy our pet daycare with a minimum 3-hour and maximum 8-hour stay. *Possible reductions or variations based on pet type, number, maintenance needs, and distance Read More $15/hr for 1-2 pets Overnight Visit: $75 for dogs and $70 for cats Where Your Pets Feel at Home, Even When You're Away Read More *Possible reductions or variations based on pet type, number, maintenance needs, and distance Boarding: $60 for dogs, $50 for cats Additional Services Because your pets deserve the best Read More *Prices vary based on which additonal service or services are added on Our Policies: Key Policies: 24-hour cancellation notice for standard visits 48-hour cancellation notice for Boarding/Overnights Rabies vaccination required Flea/tick prevention required Signed pet agreement before first visit Full policies below for transparency and protection. Please contact us if you have any questions. Cancellation Policy: We kindly ask for advance notice if you need to cancel or reschedule your booking. This helps us manage our schedule and offer care to other pet families in need. Standard Visits: Cancellations made within 24 hours or less will incur a $15 fee. Boarding and Overnight Visits: Cancellations made within 48 hours or less will incur a $50 fee. We appreciate your understanding—these fees help us account for the time we’ve reserved just for your pet. Time & Scheduling Policy: We understand that some pets may need a little extra time to settle in, potty, or receive additional attention. Because of this, we gladly allow up to 10 extra minutes at no charge when needed. We also value the time of all our pet parents and the pets we care for. That’s why: We require a 1–2 hour arrival window for each visit to allow for traffic, unexpected delays, or emergency situations. We always do our best to honor specific time requests, and we’ll communicate immediately if we’re running behind. If additional time is needed (such as a pet care extension or late pickup for daycare/boarding), we’ll do our best to accommodate, but extra time may incur an additional fee. This helps us stay on schedule and ensures we’re able to provide fair, dedicated care to every pet family we serve. Health & Vaccination Requirements: As part of our commitment to providing a safe and healthy environment for all pets in our care, we require up-to-date rabies vaccination records for each pet. This helps protect the well-being of every furry friend we serve. We also kindly ask that you notify us if your pet has been sick within the past 30 days or is currently showing any signs of illness. In addition, we require that all pets in our care are on a current flea and tick prevention routine to help maintain a clean, pest-free environment for everyone. To further support our health and safety standards, our team members are trained to report any signs of illness they may observe during visits, such as digestive issues, behavioral changes, or visible injuries. If we notice anything concerning, we’ll contact you right away with full transparency and care. Consultation & Initial Forms: A signed Pet Agreement Form is mandatory before any initial visit. Please read our Consultation page for more information. Consultations are required for all new clients to ensure we can provide the highest level of care. These are typically done in person. However, in rare cases where an in-person consultation cannot be scheduled in time, such as last-minute or same-day bookings, we require a virtual consultation (via phone or video call) and all forms to be signed before the visit begins. If you're in need of urgent or same-day care, please contact us directly. We’re happy to accommodate these requests when availability allows, and will arrange a brief virtual meeting to review your pet’s needs and complete the necessary paperwork. Payment Policy: Payments are due after each service is completed, unless otherwise agreed upon in advance. Late payments may incur a fee. If payment is not received in a timely manner, we reserve the right to suspend services and terminate the Pet Care Agreement until the balance is paid in full. Holiday Pricing: For holidays, we charge an additional $20 per day. However, to give back to our pet parents, we offer a 10% discount on all visits booked on Mother's Day, Father's Day, and Black Friday. Privacy Policy: We respect and protect the privacy of both our clients and team members. Any personal information shared with us including contact details, addresses, and pet care instructions will remain strictly confidential and will not be shared outside of our team. We also uphold the privacy of our team members. Just as we protect client information, we do not disclose personal details about our staff. We reserve the right to refuse service at any time, even after an agreement has been signed, in order to maintain the safety and integrity of our services. Respect & Conduct Policy: We are committed to maintaining a safe, respectful, and inclusive environment for both our clients and our team. Any form of harassment, discrimination, or behavior that makes a team member feel uncomfortable—including, but not limited to, sexual harassment, racism, verbal abuse, or intimidation—will result in the immediate termination of services and cancellation of the Pet Care Agreement. Emergency & Veterinary Care Policy: The safety and well-being of the pets in our care are always our top priorities. In the event of a medical emergency, we will make every effort to contact the pet parent immediately. If we are unable to reach you, we reserve the right to seek veterinary care at the closest available clinic. Pet parents are responsible for all veterinary costs incurred during their pet’s care. We require a signed Emergency Authorization Form before any services begin. This ensures that your pet can receive immediate care, in the rare case of an emergency. Inclement Weather Policy: In the event of severe or hazardous weather conditions (such as hurricanes, flooding, icy roads, extreme heat/cold, or heavy storms), we will always prioritize the safety of your pet and our team. If conditions make travel unsafe, we will contact you as soon as possible to reschedule or modify your visit. Please note that outdoor activities like walks may be shortened or skipped entirely depending on the severity of the weather. In these cases, we will always ensure your pet is let out indoors (if possible), given a safe opportunity to potty in the yard (if conditions allow), receive extra love and attention, and feel as comfortable as possible. Your pet’s safety and comfort come first, and we appreciate your understanding. Pet Behavior & Safety Policy: For the safety of all pets and team members, we reserve the right to refuse or discontinue services at any time if a pet exhibits aggressive, dangerous, or uncontrollable behavior. This includes excessive biting, lunging, or any behavior that poses a safety risk to themselves, our staff, or to other pets. If any issues arise during a visit, we will contact the pet parent right away to discuss the situation and determine next steps together. We also kindly ask that you let us know about any known triggers, areas your pet does not like to be touched, past trauma, or any history of fear-based or aggressive behavior. This helps us provide the safest, most personalized care possible for your pet. Key & Home Access Policy: If a key, door code, or other method of entry is required, clients must ensure we have reliable and timely access to the home. Any delays caused by inaccessible entry may result in a full-service charge. We appreciate our clients taking the necessary steps to maintain a safe, secure, and smooth experience for both their pets and our team. Boarding Policy: Our 24-hour Boarding rate includes care for pets with a scheduled drop-off and/or pick-up time at or before 8 AM. We’re always happy to accommodate later times—please just communicate any changes in advance. Please note that pets picked up or dropped off after 8 AM may incur a partial or full-day care fee, depending on the extended time they remain in our care. We also offer pet pick-up and drop-off for $5 each way, and our boarding prices reflect care for 1–2 pets. For households with 3 or more pets, an additional $5 per pet, per night will apply. Overnight Policy: Overnight care is reserved for pets who are home alone while their guardians are away. For the safety and comfort of your pets and our team, we do not offer overnight services if another person will be present in the home during our stay. On rare occasions, if we’ve established trust with the family and feel fully comfortable, we may proceed with overnight care even if someone is briefly present, but only if this is communicated and approved by us in advance. This is the exception, not the norm. Thank you for understanding and helping us maintain a safe, respectful environment for both your pets and our team. *For households with 3 or more pets, please contact us for customized pricing on Boarding and Overnight Stays, as rates may vary based on the pets' needs. Photography Policy: As part of our pet care services, we reserve the right to take photos inside and outside of the home strictly for business purposes. These photos serve as documentation of our services (e.g., clean bowls, fresh food, backyard time) and as updates for pet parents regarding their pet’s well-being. Photos will never be used for any other purpose. While we love sharing adorable moments on social media, we respect our clients’ preferences. Pet parents have the right to decline having their pet’s photos shared publicly. If you would prefer not to have your pet featured on our social media, please let us know. Third-Party Access Policy: For safety and liability reasons, we require full disclosure if any third party (e.g., cleaners, contractors, friends, or family members) will be entering or is already present in the home during our scheduled visits. We are not responsible for any issues related to other individuals accessing the home during our services. This includes overnight care—clients must inform us in advance if anyone will be entering the home or providing services outside the home (such as housekeeping, maintenance, or gardening). This helps us maintain a safe and predictable environment for your pet and our team. We do not allow home entry to anyone unless prior approval has been given by the pet parent. We reserve the right to terminate services immediately if our policies are not followed, as we prioritize maintaining a safe environment for both the pets in our care and our team members. Full Transparency Policy: We value each and every one of our amazing pet parents. It is an honor to care for your babies, and we are committed to providing full transparency in everything we do. If we ever notice something out of the ordinary—such as a cut, unusual behavior, upset stomach, or anything concerning—we will notify you immediately and provide photos if possible. Your pet’s well-being is our top priority, and we believe in open communication every step of the way. For more information, please contact us at weheartpets.tx@gmail.com or click here to get in touch. We can't wait to see you! Book now

Learn about our wide-range of pet care services, including sitting, boarding, daycare, and more. Tailored to meet your pet's unique needs. Services included in every visit Book now >Dog Walk or Pet Service: It’s more than just a walk—it’s an adventure! You can choose to stop for a pup cup or explore a local park for extra excitement. We can also take your pet along a specific route or to a community pet area if needed. This adventure gives your pet the chance to potty, socialize, explore, and burn off energy while you’re away. For pets that don’t need a walk, we offer a tailored service that includes their favorite activities and routines. When you book a 15-minute walk or drop-in visit with us, you're getting more than just 15 minutes of care. Unlike many companies, we don't start the timer the moment we arrive. If your pet lives in an apartment, we factor in time to: Park Retrieve the key or get access from the front desk Walk your pet safely to and from the elevator Ensure your pet is secured and cared for before and after the walk We also include extra time for indoor care, such as refreshing water bowls, giving treats, wiping paws, and making sure your pet feels safe and happy. You're not just paying for the walk, you’re investing in conscious, high-quality care from start to finish. This thoughtful approach ensures your pet is never rushed—and you’re never overcharged for time that isn’t truly dedicated to them. > Backyard Time: If your pet enjoys yard time over walks, we're happy to cater to their preference. We’ll let them explore, go potty, and enjoy playtime right in their own yard, all while supervising them to ensure their safety and comfort. > Clean Water: Hydration is key! We'll make sure your pet has a fresh supply of water and a clean water bowl. If your pet drinks filtered water or has specific hydration needs, we will ensure those requirements are met. > Feeding: If your pet needs to be fed during this time, we'll make sure their bowl is cleaned and replenished with fresh food. We'll meticulously follow all provided feeding instructions, guaranteeing that your pet remains on their feeding schedule and receives proper nourishment. > Treats Given (If Requested or Approved): Because who doesn't love a tasty reward? Upon request, we will give your pets their favorite home treats. If your pet does not follow a specific diet or have any allergy concerns, we are happy to provide them a treat from us! > Quality Time/Playtime: In every visit, we seamlessly blend a fulfilling pet visit with quality playtime. If your pet prefers a more calm environment, we are happy to spend time hanging out with them, giving them love, pets, and our undivided attention. > Litter Box Maintenance: For our feline, rodent, and furry friends, a clean space is a happy space. We ensure a clean and fresh environment for your pets by making sure their litter is properly cleaned and filled with fresh litter, if necessary. > Medications: If your pet needs medication, we'll administer it at no additional charge to ensure they stay happy and healthy. > Mail Taken Inside Home: To enhance home security, we will bring in any packages/mail. We will also provide a photo of where they were placed inside, so that you are easily able to locate them when you arrive back home. > Updates: We provide personalized updates after every visit with information on how the visit went, as well as photos taken of your pets during the visit. We will be available to contact if there are any concerns, questions, or even to check in your pet. *For 3 pets or more, we charge an additional $5 per pet to the total cost of each visit booked with us. *For households with 3 or more pets, please contact us for customized pricing on Boarding and Overnight Stays, as rates may vary based on the pets' needs. *Possible price reductions or variations based on pet type, number, maintenance needs, and distance *Please contact us for a free custom and accurate quote! Book now Our phone number is 832-290-7182, and our email is weheartpets.tx@gmail.com We are more than happy to answer any questions you have!

Safe and comfortable overnight boarding for your pets in Houston. A home away from home for your furry family members. Overnight/Boarding If you are planning a trip and are worried about leaving your companion alone at night, we will be more than happy to take that stress off your hands by providing our overnight care. Book now Services included: Ensuring the safest and most comfortable care experience Multiple potty breaks Customized food routine adherence Bowl cleaning and fresh water refills Catering to specific pet needs and preferences Litter box/cage maintenance Personalized attention and loving care Quality playtime Medication administration at no additional cost Treats provided with your permission Mail/package handling Multiple daily updates and pet photos Watering plants as requested Supervised backyard time (if needed) Cleanup of spills, accidents, etc. All trash taken out of home before your return Home cleaning pre-return $75 for dogs and $70 for cats Overnight 15 hr visit At the Pet Parent's home $60 for dogs and $50 for cats At an Animal Care Specialist's home 24 hr visit Boarding *Possible reductions or variations based on pet type, number, maintenance needs, and distance. *For households with 3 or more pets, please contact us for customized pricing on Boarding and Overnight Stays, as rates may vary based on the pets' needs. Overnight visits are 15 hours and can be extended if needed. They include morning and night updates. Midday visits are not included with Overnight visits but can be added upon request. Boarding includes 24-hour care and midday visits as part of the package. Please contact us for a free custom and accurate quote. Book now Our phone number is 832-290-7182, and our email is weheartpets.tx@gmail.com We are more than happy to answer any questions you have!

Learn about our mission, values, and the dedicated team behind We Heart Pets. Committed to providing the best pet care in Houston. About We Heart Pets Our Dedication to Pet Care Our Values At We Heart Pets, we know pets are family. As proud pet parents to cats, dogs, ferrets, and birds, we understand the love and care your pets deserve. That’s why we treat every pet as if they are our own, offering personalized attention to meet their unique needs. Honesty, integrity, and transparency are at the heart of everything we do, alongside top-quality service and clear communication. From tailored care to a loving touch, we’re here to make your pets feel right at home. Experience All of our care providers are CPR and First Aid certified. Ensuri ng your pet's safety is always our top priority. Additionally, all of our team has at least 5 years of experience in pet care and has specialized training in pet behavior. Whether it’s providing comfort, managing special care requirements, or recognizing subtle cues in behavior, we’re equipped to deliver the best care possible. Quality Care Transparency is at the heart of our business. After each visit, we provide pet parents with high-quality photos and a detailed update about how the visit went. We’re committed to going above and beyond in everything we do. As pet parents ourselves, we know how important it is to deliver personalized, top-notch care for every pet we look after. We're always just a call or text away. What sets us apart At We Heart Pets, we pride ourselves on providing personalized care that truly puts your pet’s well-being first. From dog walking and pet sitting, to boarding and pet photography, our wide range of services is designed to keep your pets happy, healthy, and loved. We welcome all breeds and species, including exotic pets, with no restrictions, and we administer medication at no extra charge. But what truly sets us apart is our dedication to doing what’s right for your pet, always. We never rush visits. If your pet needs extra time or attention, we provide it, because their well-being matters more than the clock. Unlike larger companies, we ensure consistency by having the same caregivers you know and trust. We also offer flexible pricing and discounts because we believe quality care should be accessible to all. At We Heart Pets, it’s not just about providing a service, it’s about creating meaningful connections with pets and their families. We’re committed to delivering care that reflects our love for animals and our belief that every pet deserves the very best. Reach Out 832-290-7182 weheartpets.tx@gmail.com First name Last name Email Subject Leave us a message... Submit Thanks for submitting! Book now Camera Video

Have questions or need to book a service? Reach out to We Heart Pets in Houston. We're here to help and are available to contact 24/7. Contact Us Contact Us First and Last Name Email Address Message Send Message Thank You For Contacting Us! Please don't hesitate to reach out if you have any questions. Our phone number is 832-290-7182 and our email is Weheartpets.tx@gmail.com We are available to contact 24/7 and will get back to you as soon as possible. We are located in Houston, TX and Cypress, Tx. We look forward to hearing from you! 832-290-7182

We Heart Pets offers loving pet sitting, dog walking, boarding, and drop-in visits in Houston, and Cypress Texas. Pet Sitting Services in Houston and Cypress, TX Reliable Care When Your Pet Needs It The Most! CONSULTATION TODAY Please visit our rates section to find further details regarding our complimentary custom quote and package deals. GET YOUR FREE *With prices starting as low as $15. Our Services Dog Walking Pet Sitting Boarding & Overnights & More Book Now Reviews from Clients "There is no one I would trust more to leave my Odie with than We Heart Pets!! Paula constantly checked in with me through pictures and updates making me feel calm and secure about him being in good hands. Odie was given plenty of attention, walks, treats, and love. Will most certainly book again with them to watch my baby!" Carolina, Cypress, Tx "I was very happy with the care service given to my Frenchie, Nahla while I was out of town! We Heart Pets kept me updated with pictures and made sure I came back to a clean home. Nahla was given lots of love by the sitters so I will be booking again for my next trip." Dylan, Houston, TX "We Heart Pets watched my 2 cats and frog for a week while I was away. The level of care was impeccable. I felt so reassured that my pets were safe, happy, and taken care of. Isabel was very transparent and provided me with so many pictures and updates! Would definitely use this care service again." Julia, Houston, TX Check out our google reviews here We service areas all throughout Houston Inner Loop/Cypress/Surrounding Areas